Mygame believes online entertainment should bring joy, not stress. We provide self-control tools, practical guides, and full support so every gaming session stays in control and enjoyable.
mygame reminder: Online gaming is entertainment, nothing more. Never play with money you cannot afford to lose. If you feel gaming is starting to affect your daily life, contact our support team immediately — we are here to help without judgment.
We equip every member with six essential tools to keep your gaming experience in control and enjoyable at all times.
Set daily, weekly, or monthly deposit limits based on your financial capacity. Limits take effect immediately and can only be increased after a 7-day waiting period to protect your decisions.
Need a break? Activate cool-off mode for 24 hours, 7 days, or 30 days. During this period, your account will be blocked from all gaming activity without exception.
Set time reminders so you know how long you have been playing. The mygame system will send a notification when your set time limit is approaching, helping you manage your time more wisely.
The self-exclusion option lets you suspend your account permanently or for an extended period. This is a serious step that we fully support without any questions or barriers on our end.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, your account will automatically be unavailable for gaming until the limit resets.
Mygame conducts thorough KYC checks to ensure only individuals aged 18 and above can access the platform. This protects minors and fulfills our responsibility to the community.
Responsible gaming means you play for fun, not as a source of income or an escape from problems. At mygame, we define responsible gaming as an approach where every member understands their own limits, maintains control over the time and money they spend, and enjoys entertainment without affecting other areas of their life.
The reality of online gaming is simple — outcomes depend on chance, and the odds always favor the platform in the long run. This is no secret. We tell you this honestly so your expectations are accurate from the start. Play with money you can afford to lose, and stop when the fun is gone.
Core Principles: Every ringgit you spend on gaming is payment for entertainment, just like buying a movie ticket or dining out. Set an entertainment budget and stick to it.
Mygame's responsible gaming tools are designed to be easy to access and effective. Here is how to activate them through your account:
Access your account settings via the profile icon at the top of the screen. All responsible gaming tools are found under the "Game Controls" section.
Choose from deposit limits, loss limits, session time limits, or cool-off options based on your current needs.
Enter an amount or duration that suits your financial situation and lifestyle. Think it through carefully before setting these values.
Limits you set take effect immediately. To reduce a limit, the system applies a waiting period to protect your decision from impulsive actions.
Financial situations change. Review and adjust your limits regularly so they always reflect your actual situation at any given time.
All of the following tools are available free of charge to all registered mygame members with no additional conditions:
| Control Tools | Features | Effective Period | Status |
|---|---|---|---|
| Daily Deposit Limit | Limit the total amount deposited within 24 hours | Immediately | Available |
| Weekly Deposit Limit | Limit the total amount deposited within 7 days | Immediately | Available |
| Monthly Deposit Limit | Limit the total amount deposited within 30 days | Immediately | Available |
| Loss Limit | Stop play when the loss limit is reached | Immediately | Available |
| Session Time Limit | Session time reminders and limits | Immediately | Available |
| Playing Break | Suspend account 24 hours – 30 days | Immediately | Available |
| Self-Exclusion | Long-term or permanent account suspension | Immediately | Available |
Problem gambling can develop gradually without you noticing. Recognise these early signs so you can act before the situation gets worse:
Important: Recognising the problem is the first and most courageous step. If you identify with two or more of the signs above, please contact the mygame support team or a professional helpline immediately. You do not have to face this alone.
Answer these questions honestly. If three or more answers are "Yes", consider seeking support:
Register a mygame account today and take full advantage of all our responsible gaming tools at no cost. The best entertainment starts with a smart choice.